About Bird Trouble
Our production: Each bag takes about 4-8 hours to make start to finish. An idea comes to mind, a sketch comes next, and then a bag pattern is created with paper/ruler/pencil. The leather is cut by hand to ensure each piece is cut from the strongest part of the leather hide. Each piece is hand dyed with close attention, the fringe is cut by hand + ruler, the holes are punched by hand, the rivets are set, the hand-stitching details are added, and the bag is sewn complete on an industrial sewing machine using a thick bonded nylon thread.
Leather: A majority of Bird Trouble bags are made with a quality 3/4 oz cowhide vegetable tanned leather. Vegetable tanned leather is purely natural and unharmed from toxic chemicals. The leather is sturdy when new but as it’s used, it softens and slouches over time, and gains a rugged patina.
Colored leather: To achieve the wide range of colors we offer, our leather is hand dyed with leather dyes and a sponge.
Mission: Our intention is to create cool leather bags for the wild and free.
Tribe: Our family of customers and supporters appreciate the handcrafted nature of Bird Trouble. They’re rad people who live by their own map and their own rules. They’re usually creative, strong-willed, adventurous folks who appreciate quality and functionality. Bird Troubler customers and supports are designers, artists, bartenders, dancers, motorcycle enthusiasts, students, mothers, chefs, hair stylists, photo stylists, morticians, nurses, and so much more… We’re constantly blown away by how awesome all our customers are.
Who + where?: Bird Trouble is designed and handmade from start to finish in the north west side of Chicago, IL by Alexz Sandoval. Each collection is truly handmade in small batches and each order is handmade one at a time. Bird trouble is a woman owned, self-funded, design and manufacturing business.
Quality: Bird Trouble stands behind the quality our craft(wo)manship so each bag has a 5 year warranty. Bird Trouble goods are heirlooms. They will last forever with very little care. YKK zippers, quality material, and Made in USA hardware are used in our products to ensure a quality lifetime of use.
Care: To best care for your Bird Trouble, condition it once a season with a cloth and a natural conditioner such as beeswax or neem oil. If your bag gets wet, hang it to dry. If spilling occurs, absorb any much excess liquid as you can. If a spillage affects the color of your bag, we suggest embracing the beauty but if it bothers you, email us to see if we can add a layer of dye to make it less noticeable.
Customer service: Bird Trouble is proud to have prompt communication and honest, genuine, compassionate communication. The customer’s needs are priority!
Exclusivity: Bird Trouble is sold directly to our customers through our e-commerce, our Chicago brick and mortar + workshop, at local pop ups, and chosen retailers through-out America and Canada.